Jobs

Job description

As the Customer Care specialist, you will manage and professionalize incoming and outgoing communication with B2B and B2C clients in different languages (NL-FR-ENG) and will process information about orders and the product. Be the GIMBER-face (first-point-of-contact) to the customers and with your expertise about the product you will be able to resolve any problem coming your way.

You will work together with the Head of Customer Care and will bring you experience to the Back-Office team to help mentor and coach the junior team members. With your innovative and forward way of thinking, finding new ways to optimize the workflow will never be a problem.

Profile

• At least 5 years of experience in Customer Care
• Multilingual: Dutch (native) & French (native) & English (at least very fluent). Knowledge of German would be a big plus.
• You are positive-minded and stress resistant
• You are hands-on, structured and a go-getter
• Experience guiding/coaching a team is a plus

Are you in for a challenge and want to show what an impact you can have? Ready to boost the customer care of GIMBER to the next level? You’ll get tons of opportunities to prove yourself and will work together with an amazing team. And don’t forget: you’ll get to drink GIMBER everyday!

Do you want to shake the best out of an internship and play a real role in a fastgrowing company ?
We don't care about diploma's, We care about enthusiasm, positivity, proactivity, cool shoes and skills. If you have at least 3 of those : drop us a mail. Join us for a great internship and let's make a part of the road together.

We're looking for interns in: marketing & social media, sales, admin, event management and graphic design.